Return Policy

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Under Minnesota law, there is no cooling-off period for the purchase of a motor vehicle. Once a purchase or lease agreement is signed and the customer takes delivery of the vehicle, the transaction is final. The dealership is not required to accept returns, cancellations, or exchanges based on buyer’s remorse, changes in financial circumstances, or dissatisfaction unrelated to a legal or warranty issue.

This policy applies to both new and pre-owned vehicles, unless a separate written return or exchange agreement is provided at the time of sale.

Mercedes-Benz Certified Pre-Owned (CPO) Exchange Privilege

As part of the Mercedes-Benz Certified Pre-Owned program, eligible CPO vehicles include a limited exchange privilege:

  • The CPO vehicle may be exchanged within seven (7) days or 500 miles from delivery, whichever occurs first.
  • This is an exchange only, not a return for refund.
  • The exchange must be for another Mercedes-Benz Certified Pre-Owned vehicle of equal or greater value.
  • If the replacement vehicle is priced higher, the customer is responsible for the difference.
  • Vehicle condition, mileage, and eligibility must meet Mercedes-Benz CPO program requirements at the time of exchange.

This exchange privilege is part of the Mercedes-Benz CPO program and does not apply to non-CPO vehicles. Additional dealer-specific terms may apply and will be disclosed in writing at the time of purchase.